A Recipe for Abundance

Thanksgiving began as a day of giving thanks for the blessing of the harvest- a tradition that has continued for most years since the first colonists in Plymouth Massachusetts shared...

Do You Have What it Takes to be a UR Nurse?

Are you a Registered Nurse looking for a new opportunity to utilize your clinical nursing skills? Are you interested in healthcare quality and cost issues? Utilization Review (UR), an aspect...

Why Nursing Practice based on Evidence is Crucial

No one graduates from a baccalaureate program in nursing today without at least one course and many instructor reminders about the importance of evidence-based practice (EBP). Modern computer programs have...

Case Managers Promote:  Quality Care Coordination with Research That Matters

By Terri Kapetanovic PhD RN.   Today’s Case Manager role is multidimensional and pivotal for many  reasons – the healthcare landscape continues to evolve, discharge planning and...

Celebrating the Practice of Case Management

By Anne Llewellyn, MS, BHSA, RN-BC, CCM, CRRN Case management is an essential process being used throughout the healthcare system to improve quality and reduce costs. Professionals who work in...

Dialing Down to the Basics of Telemedicine

Navigating beyond the glitz of innovative telemedicine technology requires understanding the essentials of telemedicine programs. The basic technology involved includes the tele-platform, the communication media, and software.  The recent...

Delegation Standards - A summary of URAC’s August 23rd Webinar

Our last URAC Blog addressed changes to the Delegation Standards.  We want to follow up on that with information from the URAC August 23rd Webinar on the Delegation Standards...

The Value of Healthcare Accreditation

As a healthcare provider or organization, you may find yourself at some point needing to become accredited. Whether it may be to meet state-mandated regulatory requirements or to satisfy specific...

The Status of the New URAC 4.0 Core Standards

The New URAC 4.0 Core Standards   I want to remind you to stay aware of changes related to the new CORE 4.0 standards.  A recent communication from URAC advised that...

NCQA’s New Module of Population Health Management

Population Health Management (PHM) Beginning to prepare for an NCQA Accreditation Survey, requires one to see that NCQA has added a new module of Population Health Management (PHM). Why is...

Tips from an Expert NCQA Accreditation Consultant

Professional Services Network, Inc.(PSN)  is pleased to present you with tips from a NCQA accreditation consultant. The information is intended to help those seeking accreditation to better understand...

Need an Analysis Report for your NCQA accreditation?

Need an Analysis Report for your NCQA accreditation? How to Developing an Analysis Report By Jean Lockington, MA, RN, PLNC, PCMH CCE   For NCQA accreditation, there is...

Where to Get Started with NCQA and the PCMH Recognition Process?

Jean Lockington, MA, RN, PLNC, PCMH CCE, a specialist in NCQA Accreditation, Recognition and Certification Programs, creates a checklist to help practices understand what is involved in getting started with...

Does your department need a workflow analysis?

Does Your Department Need a Workflow Analysis? By Debra Enchelmeyer, RN BSN CCM   As a manager, do you ever wonder why you need to continually remind your staff...

Key Competencies for Professional Case Managers-How are your Metrics?

By Anne Llewellyn, RN-BS, MS, BHSA, CCM, CRRN As we moved to a value-based health care model, organizations and providers are being evaluated and paid relative to the health outcomes...

E-Health, Patient Engagement and Nursing

Since the early 1990’s, “eHealth” has continued to grow in prominence. E-health encompasses a wide variety of consumer or patient accessible information. Some examples include telemedicine that...

Resources to Guide your Professional Practice as a Case Manager

By Anne Llewellyn, RN-BC, MS, BHSA, CCM, CRRN Nurse Advocate As a professional Case manager, you have many resources that can assist you to practice in a safe, ethical and...

NCQA Patient Centered Medical Home (PCMH) General Overview

The NCQA Patient Centered Medical Home is a voluntary recognition program for physician practices that provide a medical “home,” or coordinating point, for their patients. Building on the...

Nurses Working Across State Lines: Are you Compliant?

As professionals, Registered Nurses have an obligation to know and follow the licensure requirements set by the state Board of Nursing in the states in which they practice. In the...

Thoughts from our PCMH Recognition Consultant: Patient Centered Medical Homes – Why they are important and the benefits of achieving recognition.

Over the past seven years, accreditation focus of The Patient Centered Medical Home model (PCMH) has grown in popularity, fueled by evidenced-based results across three domains: reducing cost, improving quality...

Resume writing 101

Even nurses, with their excellent job prospects, can have difficult job searches. A decent resume can get you in the door for an interview. A poor one can sink an...

Happy Healthcare Quality Week

This week, October 15-21, celebrates Healthcare Quality Week 2017, a time focused on recognizing the hard work, dedication and achievements of healthcare quality professionals in varied settings across America. Healthcare Quality...

National Case Management Week, October 8-15, 2017.

Case Managers are the guides that help patients navigate in this quickly changing and extremely complicated world of health care. They are the patient’s advocate.  The case...

HEDIS 2018 preparation will be here before you know it

According to the NCQA, the Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 percent of America's health plans to measure performance on important...

A HEDIS Love Story

Top HEDIS scores come from Top Nurse Reviewers! PSN's focus on managed care offers clients an outstanding network of nurses (primarily registered nurses) qualified for medical chart review and...

NCQA Accreditation and Certification Surveys: How to Best Prepare

If you are thinking about NCQA accreditation or reaccreditation, PSN can help.  Preparation for an NCQA accreditation or certification survey can be a struggle, but these three...

If you can’t measure it you can’t change it!

By Anne Llewellyn, RN-BC, MS, BHSA, CCM, CRRN Quality Management leader Peter Drucker coined the phrase “if you can’t measure it, you can’t change it...

Tips for Job Seekers

The nurse seeking employment in today’s job market must realize the hiring process is competitive. The nurse seeking employment is competing against other qualified nurses and in a...

Concurrent Utilization Review – When is it Done?

The process of utilization review can start at any point along the continuum of needed services. Utilization review coordinators who maintain an active healthcare license, i.e. registered nurses or...

National Nurses Week

Nurses are the backbone of the healthcare system, yet, many times we wonder if anyone notices. Well last week, Jimmy Kimmel, shared a personal story with millions of viewers about...

Help with your NCQA Accreditation, Recognition or Certification

PSN is dedicated to providing strong expertise in NCQA – focused consulting. Our NCQA consultants have actual experience as NCQA surveyors… We are very focused in providing only the...

Welcome

At Professional Services Network, Inc., we are excited to introduce our new Blog: Managed Healthcare Matters.   March 20, 2017 - The goal of this Blog is to provide information professionals...

Mindfulness and Gratitude- a Holiday Wish

The holidays are soon among us and with it can bring a flurry of emotions (as well as a few “snow” flurries in the forecast as well!) The...

Are you the Right Candidate for a Telecommuting Job?

What employers consider when searching to fill a remote opportunity.   Telecommuting opportunities are increasing for professionals in many fields. Nurses, in particular, have access to many jobs that allow...

Maryland Managed Care Staffing and Consulting Company Named to 2016 “Inc. 5000” List

Inc. magazine named Professional Services Network, Inc. (PSN), a nurse-owned Silver Spring-based managed care staffing and consulting company, to the Inc. 5000  listing of the fastest-growing  companies in the...

URAC Accreditation Consulting

URAC ACCREDITATION CONSULTING We will guide your preparation for URAC Accreditation! Professional Services Network provides expert consultation to companies seeking accreditation with the American Accreditation Healthcare Commission/URAC. We provide...

Quality over Quantity - gets it right the first time!

The summer months are almost upon us. If your organization needs some additional nurse staffing over the summer, let us know your requirements. Professional Services Network, Inc.(PSN), a 26-year...

The Progression of Case Manager and Utilization Review Roles

It has been interesting to observe the role of the nurse case manager and utilization review nurse over the past two decades. Case manager and utilization review roles have distinct...

A PSN Success Story

Client’s Challenge: In May of 2015 a large Health Plan approached PSN with an immediate and critical need to fill 200 utilization review nurse temporary positions throughout the U...

Quality on Quality

A company has many opportunities to produce a quality service or product.  Choices in materials, choices in training procedures, choices in people.  Nurses have similar choices to make ...

“Case Management: The GPS for Quality Health Care”*

It is easy for patients to get lost along the road to recovery. With all of the confusing directions and potholes along the way, it is difficult to figure out...

Recipient of 2015 Top Business by DiversityBusiness.com

Professional  Services Network, Inc. is recognized as a 2015 “Top Business” recipient by DiversityBusiness.com Professional  Services Network, Inc. is recognized as a 2015 “Top Business”...

Healthcare offers the most work-from-home jobs

According to a study by a popular career site, healthcare tops the five job categories with the most work-from-home jobs. That’s great news for healthcare employees who want...

Happy Birthday PSN!

  Twenty-five years... a long time and a split second. A quarter century ago(!), Professional Services Network, Inc. (PSN) was born, offering temporary managed care staffing to companies in the...

Interesting Fact From PSN

Did you know? 2.91 million people are employed by staffing companies every business day. It’s how organizations cope with the need for qualified staff  - whether to fill...

Collaborative Case Management – with the Patient

Collaborative Case Management  is emphasized by accreditation organizations such as URAC and also by national case management standards of the Case Management Association of America. Collaborative case management involves...

​​​​​​​One simple rule for Thanksgiving

Thanksgiving celebrates an important time in our country. In 1621, the first colonists in Plymouth Massachusetts shared their first food harvest with the Indians – a celebration lasting 3 days. Every year...

Healthcare in the Electronic Age

December 14, 2012 - The term “eHealth” started appearing in 1990’s and grew in prominence with the technological advances of computer age and the wide availability of computer resources....